The
combination of being the low-cost
producer and differentiating the service we
provide to our customers creates a significant
competitive advantage in the specialty markets
we serve.
Throughout 2001, our relentless drive
for low-cost production and our commitment
to manufacturing excellence improved all our
businesses while preserving our ability to
grow. Our aggressive global sourcing plans
continued and now include Carlisle-owned
manufacturing facilities in China, the West
Indies and Mexico. A global sourcing strategy
and production platform lowers cost of
production and reduces expenditures on
material purchases.
Sharing resources across businesses is
another key cost-cutting strategy we actively
employ. Our recently acquired Carlisle Power
Transmission division is expanding its manufacturing operations to China to
share production capacity and raw material sources with Carlisle Tire &
Wheel. These divisions will also combine some warehousing facilities and will
cross-market to customers they have in common.
We constantly analyze our manufacturing
resources to find operational innovations and technology upgrades to minimize
costs, maximize productivity and enhance our service capabilities. During 2001
we closed six plants and restructured other facilities by integrating new technologies
and manufacturing processes.
Operational innovations, technology upgrades and sharing resources across businesses
have helped us become the low-cost producer in nearly every market we serve.
We will continue to find innovative means to reduce costs while maintaining
the reliability of our products and the superior service that our customers
expect.
More than ever, customers are placing greater
value on shorter lead times, fill rates, breadth of product, and other
aspects of service. Carlisle businesses are focused on creating service advantage
in our chosen markets. We believe that by differentiating service we can offer
customers compelling value. For example, to provide the shortest lead time in
the market, our FoodService division completed their second major distribution
center in Oklahoma City, Oklahoma during the year, expanding its ability to
provide same-day shipment of 10,000 foodservice items. Additionally, Carlisle
Tire & Wheel installed a highly automated tire warehousing system in Carlisle,
Pennsylvania, thereby reducing the time from order receipt to shipment by over
50%. Our Carlisle Power Transmission division has been developing new order-receipt
technology and now processes over 40% of their orders over the Internet. These
investments in logistics technology and infrastructure have resulted in significant
improvements in service, which have translated into increased sales for Carlisle.
We believe that our commitment to be the low-cost producer and our ability
to provide our customers with the service they have come to expect from Carlisle
will enable us to achieve definitive leadership in the niche markets we serve.
This, in turn, will result in exceptional returns to our shareowners.

